The dates for the next meetings of our patient forum have now been announced. They will be held on:
- Wednesday 11th October 2017
- Wednesday 22nd November 2017
- Wednesday 17th January 2018
All meetings will take place at 18:00 (6pm), and will be hosted at Hawthorn House, Birmingham Heartlands Hospital.
Our patient forum was set up ‘by patients for patients’ to ensure you receive high quality care.
We first met on 11th Jan 2017, and have met most months since then. The forum is a group of patients who are willing to listen, discuss and then represent patient views.
The forum is also an opportunity to find solutions in response to issues highlighted.
Not everything can always be influenced or changed, but we can guarantee a discussion and some things can change! The evening clinic came about because of patients voicing their need.
The forum enables the service to consult with you about potential changes/service developments.
It also gives the service the opportunity to listen, understand and respond to your needs and expectations.
A forum is for detailed discussion between patients, clinical staff and if needed, managers – whose main aim is to maintain but also improve quality of care.
This is a great opportunity for our community to have and express a view about the Trust merger with University Hospital Birmingham.
Patients can have a voice in an organised way via the forum – but it’s not for individual, personal complaints. These must be dealt with in the usual way on an individual basis.